Module 06 - MANAGING PERFORMANCES

Managing performances defined as “A systematic process of improving organisational performance by developing the performance of individuals and teams” (Armstrong, 2006).


The organisation can achieve to best result by understanding and managing performance within the framework agreed upon the planned objectives, standard and competency requirements. To establish a shared understanding of what the business is accomplishing, therefore managing and developing people to be increased the probability of short and long-term acquisition. It focuses on people doing what is right by their goals. It is owned and operated by track management.


“The continuous process of improving performance by setting individual teams and goals which are aligned to the strategic goals of the organisation, planning performance to achieve the goals, reviewing progress, and developing the knowledge, skills and abilities of the people”(Armstrong, 2017).


As he said, the organisation objectives and goals of the individual groups targeted to achieve the performance planning, review progress, and continuous process to improve performance through the improvement of knowledge, skills and abilities of the employees. The management of the organisations probably implement latest technics, recruit skill labours and enhance the quality of the training provided by the institute to mitigate the unproductivity.


Further, organisational objectives and individual employees’ expectations are aligning by managing the motivation factors. It provides for the achievement of responsibilities and accountability, skills and behaviour of the peoples.


Main objectives of the performances management as follows,

• Empowering, motivating and rewarding employees to do their best. 
• Focusing employee’s tasks on the right things and doing them right. Aligning everyone’s individual goals to the goals of the organization.
• Proactively managing and resourcing performance against agreed accountabilities and objectives.
• The process and behaviours by which managers manage the performance of their people to deliver a high-achieving organization.
• Maximizing the potential of individuals and teams to benefit themselves and the organization, focusing on achievement of their objectives.

 (Source; Human resource management practice – 10^th edition, Michael Armstrong)

Key elements of the performance management,

• Agreement
• Measurement
• Feedback
• Positive reinforcement
• Dialogue                                                                      (Capelli, 2008)

References 

Armstrong, M. (2006). Handbook of Human Resource Management Practice (10th Edition). 10th ed. London, GBR: Kogan Page, Limited.

Sutton, A. (2018). Encouraging and Managing Performance. [online] researchgate. Available at: https://www.researchgate.net/publication/322598315_Encouraging_and_Managing_Performance [Accessed 21 Dec. 2018].

 
Cappelli, P. (2008). Peter Cappelli - Management Department. [online] Management Department. Available at: https://mgmt.wharton.upenn.edu/profile/cappelli/ [Accessed 20 Dec. 2018].